Order details: your name, email, delivery and billing address, phone number if you give one, and what you ordered
- Why we use it
- To take payment, make and deliver your order, send order updates and answer questions about it
- Our legal basis
- Contract
Privacy policy
Last updated 22 October 2026
Who we are
Charge It 2 Tha Game ("CI2TG", "we", "us") is a trading name of Veil Corp Ltd, a company registered in England and Wales (company number 10025987). Our registered office is 27 Old Gloucester Street, London WC1N 3AX, United Kingdom.
We are the data controller for the personal information described in this policy. This policy covers our website at ci2tg.com, our design studio and our checkout. You can contact us at info@ci2tg.com or at the address above.
What we collect and why
We only collect what we need to make and deliver your shirt, run the site and meet our legal duties. We do not sell your personal information.
| What we collect | Why we use it | Our legal basis |
|---|---|---|
| Order details: your name, email, delivery and billing address, phone number if you give one, and what you ordered | To take payment, make and deliver your order, send order updates and answer questions about it | Contract |
| Your design: stage name, four-digit code, shirt colour and size, and the finished black-and-white artwork | To print the shirt you approved | Contract |
| Payment confirmation | Card payments are handled by our payment provider. We receive confirmation that you paid, not your full card number | Contract |
| Messages you send us, with the name and email you give | To reply to you and sort out any problem | Legitimate interests (running our business and helping customers) |
| Technical information: IP address (we use it to work out your country), browser and device type, pages visited | To show the right prices and shipping, keep the site secure, stop abuse and see how the site is used | Legitimate interests |
| Business and tax records | To meet our legal duties on accounts, tax and VAT | Legal obligation |
| Your email address, if you choose to hear from us | To send news and offers. You can unsubscribe at any time | Consent |
Your design: stage name, four-digit code, shirt colour and size, and the finished black-and-white artwork
- Why we use it
- To print the shirt you approved
- Our legal basis
- Contract
Payment confirmation
- Why we use it
- Card payments are handled by our payment provider. We receive confirmation that you paid, not your full card number
- Our legal basis
- Contract
Messages you send us, with the name and email you give
- Why we use it
- To reply to you and sort out any problem
- Our legal basis
- Legitimate interests (running our business and helping customers)
Technical information: IP address (we use it to work out your country), browser and device type, pages visited
- Why we use it
- To show the right prices and shipping, keep the site secure, stop abuse and see how the site is used
- Our legal basis
- Legitimate interests
Business and tax records
- Why we use it
- To meet our legal duties on accounts, tax and VAT
- Our legal basis
- Legal obligation
Your email address, if you choose to hear from us
- Why we use it
- To send news and offers. You can unsubscribe at any time
- Our legal basis
- Consent
Your photo and your design
Your photo stays on your device. The design studio finds your face and turns your photo into a black-and-white portrait inside your own browser. We never receive the original photo.
When you add a design to your bag, we upload only the finished artwork: the print file and a small preview. That artwork shows your portrait, so it is personal information. We use it only to print your order and to sort out any printing fault.
We do not use facial recognition. The studio looks for a face only to place and crop your photo. We do not create face templates, compare faces or use your artwork to identify you.
When we store a design, we also keep a scrambled (hashed) version of your IP address next to it. We use it only to limit how many designs one connection can save in an hour, so the studio cannot be abused. It is not used to track you.
Please only use a photo of yourself, or of someone who has agreed.
Who we share it with
We share personal information only with the services that help us run the shop. They may use it only to provide their service to us.
| Who | What they receive | Why |
|---|---|---|
| Shopify | Order, delivery, contact and payment information | Runs our checkout, payments and order management |
| Inkthreadable, our UK printing and fulfilment partner | Your name, delivery address, contact details, shirt choice and the print file | Prints, packs and dispatches your shirt |
| Delivery carriers, such as Royal Mail | Your name, delivery address and contact details | Deliver your parcel |
| Hosting and security providers | Technical information and your finished artwork. Our website and design storage are hosted with Lovable and its cloud database provider, and Cloudflare helps protect the site | Run the site and keep it secure |
| Email and support tools | The messages you send us | Reply to you |
| Professional advisers, regulators and law enforcement | Only what is needed | Legal advice, tax and legal duties |
Shopify
- What they receive
- Order, delivery, contact and payment information
- Why
- Runs our checkout, payments and order management
Inkthreadable, our UK printing and fulfilment partner
- What they receive
- Your name, delivery address, contact details, shirt choice and the print file
- Why
- Prints, packs and dispatches your shirt
Delivery carriers, such as Royal Mail
- What they receive
- Your name, delivery address and contact details
- Why
- Deliver your parcel
Hosting and security providers
- What they receive
- Technical information and your finished artwork. Our website and design storage are hosted with Lovable and its cloud database provider, and Cloudflare helps protect the site
- Why
- Run the site and keep it secure
Email and support tools
- What they receive
- The messages you send us
- Why
- Reply to you
Professional advisers, regulators and law enforcement
- What they receive
- Only what is needed
- Why
- Legal advice, tax and legal duties
Shopify and our checkout
Our checkout is provided by Shopify, which handles your order, delivery, contact and payment information for us. Shopify also uses some information about how you use our checkout, together with information from other Shopify stores, to provide and improve its own services. For that use, Shopify is responsible for your information. You can read how Shopify uses it in the Shopify Consumer Privacy Policy, and use your rights through the Shopify Privacy Portal. Depending on where you live, you can also opt out of Shopify sharing your information for targeted advertising here. If your browser sends the Global Privacy Control signal, we treat it as that opt-out.
How long we keep it
| What | How long |
|---|---|
| Your original photo | We never receive it. It stays on your device |
| Finished artwork and print file | Up to 90 days after your order ships, so we can sort out any printing fault, then deleted. If you never check out, it is deleted within about a week |
| Order, payment and tax records | Six years, as the law requires |
| Messages you send us | Until your enquiry is resolved, and a reasonable time afterwards in case you come back to us |
| Security and abuse-prevention data | Only as long as needed to prevent abuse |
Your original photo
- How long
- We never receive it. It stays on your device
Finished artwork and print file
- How long
- Up to 90 days after your order ships, so we can sort out any printing fault, then deleted. If you never check out, it is deleted within about a week
Order, payment and tax records
- How long
- Six years, as the law requires
Messages you send us
- How long
- Until your enquiry is resolved, and a reasonable time afterwards in case you come back to us
Security and abuse-prevention data
- How long
- Only as long as needed to prevent abuse
Cookies and similar technologies
Our website uses only what it needs to work, and we do not use advertising cookies. Our Cookie policy lists exactly what we use. Our checkout runs on checkout.ci2tg.com and is provided by Shopify, which uses its own cookies to run checkout and keep it secure. You can read more in Shopify's cookie policy.
Sending information abroad
Some of the services we use, and some of our customers, are outside the UK. If your information is sent to a country without UK "adequacy" status, we make sure it is protected by an approved safeguard, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. When we ship to an address abroad, your name and address go to the carrier delivering there.
Your rights and how to contact us
Under UK data protection law you can ask us to:
- give you a copy of the personal information we hold about you
- correct anything that is wrong
- delete your information, where the law allows
- restrict or stop how we use it
- give you your information in a format you can move to someone else
- stop using it for news and offers, at any time
You can also object to us using your information for our legitimate interests, and withdraw your consent where we rely on it. We do not make decisions about you by automated means that have legal or similarly significant effects.
To use any of these rights, email info@ci2tg.com. We will answer within one month. We may need to check who you are first. Some information, such as tax records, we must keep.
If you are unhappy with how we handle your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Children and changes to this policy
Our shop is for adults. You must be 18 or over to place an order, and we do not knowingly collect information from children. If you think a child has given us their information, email info@ci2tg.com and we will delete it.
We may update this policy from time to time. The date at the top shows when it was last changed. If we make a big change, we will tell you on the site.