Shipping & returns

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Every shirt is printed to order in the UK and sent to you tracked. We deliver worldwide.

How long it takes

Printing: 3 to 5 working days after you approve your design and pay.
Delivery: starts the day your order is dispatched.

These are estimates, not guarantees. Customs and carrier delays can add time.

Delivery estimates by destination

Destination	Delivery after dispatch	Total from order	Charges on delivery
United Kingdom	2 to 5 days. Faster options may be offered at checkout.	about 1 to 2 weeks	None. The price includes VAT.
United States	3 to 5 days	about 1 to 2 weeks	Nothing to pay on delivery. We pay the import duty.
Europe (EU countries)	6 to 21 days	about 2 to 4 weeks	Import VAT, duties and carrier fees may be charged on delivery.
Canada	6 to 21 days	about 2 to 4 weeks	Import VAT, duties and carrier fees may be charged on delivery.
Rest of the world	6 to 21 days	about 2 to 4 weeks	Import VAT, duties and carrier fees may be charged on delivery.

United Kingdom

Delivery after dispatch: 2 to 5 days. Faster options may be offered at checkout.
Total from order: about 1 to 2 weeks
Charges on delivery: None. The price includes VAT.

United States

Delivery after dispatch: 3 to 5 days
Total from order: about 1 to 2 weeks
Charges on delivery: Nothing to pay on delivery. We pay the import duty.

Europe (EU countries)

Delivery after dispatch: 6 to 21 days
Total from order: about 2 to 4 weeks
Charges on delivery: Import VAT, duties and carrier fees may be charged on delivery.

Canada

Delivery after dispatch: 6 to 21 days
Total from order: about 2 to 4 weeks
Charges on delivery: Import VAT, duties and carrier fees may be charged on delivery.

Rest of the world

Delivery after dispatch: 6 to 21 days
Total from order: about 2 to 4 weeks
Charges on delivery: Import VAT, duties and carrier fees may be charged on delivery.

Europe (EU countries): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Check your country

Shipping costs

Shipping is worked out at checkout from where you are and how many shirts you order.

Tracking

We email you a tracking link when your order ships. You can also follow it on our tracking page. An order can ship in more than one parcel. Each parcel has its own tracking number and there is no extra shipping charge. UK parcels sent with Royal Mail Tracked only update when they are collected and delivered, so tracking can look quiet in between.

Import charges outside the UK

Orders to the United States are delivered duty paid, so there is nothing to pay on delivery. For every other country outside the UK, import VAT, customs duties and carrier fees are set by your country, are not included in our prices and are your responsibility. Please check what applies before you order. If a parcel is refused or cannot be delivered it comes back to us and, because every shirt is made to order, we cannot refund it.

If your parcel hasn't arrived

Please allow 10 working days from dispatch in the UK and 28 days from dispatch everywhere else. If it still hasn't arrived, contact us with your order number. We can only help if you contact us within 60 days of dispatch.

Returns and faulty items

Every shirt is made to order with your own face, stage name and code, so we do not accept returns, exchanges or refunds once your order is placed. That includes change of mind, choosing the wrong size, and anything you approved in the preview: your photo, your stage name and your code. We print exactly what the preview shows.

If your shirt arrives faulty, we will put it right. Faulty means a printing or manufacturing fault, damage, or an item that is not what you ordered. Contact us as soon as you notice, with your order number and a clear photo of the problem, and we will replace it or refund you.

Once you have paid, your order goes into production quickly, so we cannot promise to change or cancel it. If you have made a mistake, contact us straight away and we will try, but it may be too late. This does not affect your statutory rights.